Mercedes Benz NTG51 and newer COMAND infotainment systems can have the Apple Car Play and Android Auto feature enabled in under 1 minute! No dealership visit required.
Compatible with Mercedes Benz vehicles with NTG51 and newer COMAND infotainment systems
Plug and Play into vehicles’ OBD2 port
C/GLC/S Series NTG5.0 and NTG5E are not supported!
Keywords: Mercedes Benz NTG5 MBUX Apple CarPlay Activation Tool
We have never known a system to fail an upgrade or damage any unit using these updates.
You are upgrading/updating your system at your own risk.
We do not offer any warranty, liability, or are responsible if anything goes wrong.
No refunds or exchanges permitted once order is successful.
FACTORY RADIO PARTS LLC IS NOT AFFILIATED WITH MERCEDES BENZ. "COMAND" IS A REGISTERED TRADEMARK OF MERCEDES BENZ.
Vehicle and Radio Compatibility:Mercedes Benz NTG5 MBUX Infotainment radio systems
- A-Class W176 Date of manufacture 12.2015+
- B-Class W246 Date of manufacture 12.2015+
- E-Class W213 Date of manufacture 09.2015+
- CLA-Class W117 Date of manufacture 12.2015+
- GLA-Class W156 Date of manufacture 12.2015+
- GLE-Class W166 Date of manufacture 01.2016+
- GLE Coupe W292 Date of manufacture 01.2016+
- GLE-Class X166 Date of manufacture 01.2016+
- CLS-Class W218 Date of manufacture 01.2016+
- G-Class W463 Date of manufacture 01.2018+
- C/GLC/S Series NTG5.0 and NTG5E are not supported!
- 1.Turn to ACC ( do not start the engine)
- Plug OBD tool to car's OBD2 diagnostic port (Location: Under the steering wheel near the A-pillar)
- Your car's screen will display DIAG message
- Your car's head unit will restart and enter into menu after 10 seconds.
- Unplug the OBD tool and connect your phone. Follow the prompts to confirm!
- Android Auto and Apple Carplay Function Enabled!
FRP WARRANTY & POLICIES
PLEASE BE ADVISED: Please read each product description carefully under "Important Information" to find the condition before you make a purchase.
ONLY all "new parts" are subject to a 14 day return for refund policy (See below). An optional 1 year extended warranty is available for $109.
All new parts orders are subject to a strict 14 day return for refund policy. If the 14 days have gone by since receipt of your purchase, unfortunately we can’t offer you a refund but an exchange option is available if applicable. All new parts are covered by our FRP 90 day exchange guarantee starting from the day the customer receives their item in addition to the manufacturers stated warranty. This warranty covers new parts and accessories not damaged or damaged due to accidents not caused by human involvement. Only one warranty replacement allowed per customer within the 90 day or optional 1 year period.
Used and refurbished parts are not covered by our limited FRP 90 day warranty and do not qualify for our extended 1 Year Warranty. No refunds given and no returns will be accepted. All sales are final after order is placed.Third Party Installations
FRP will not be held liable or responsible for any installation of products purchased through our site by a third party. We do not provide any recommendations for repairs outside of our own professional services. If a product purchased through our website is damaged during installation by a third party, FRP will not be held liable for replacing the damaged part. Customers assume all costs and risk associated with any installations services not done by FRP. No reimbursements will be given.
FRP Returns and Refunds (subject to change)
All "new parts" orders are subject to a strict 14 day return for refund policy. If the 14 days have gone by since your purchase, unfortunately we can’t offer you a refund but an exchange option is available. You must contact our Support department before the end of the 13th day after your purchase date to receive your return label. See "Shipping" section below. Absolutely no refunds will be processed after the 14th day.
To be eligible for a return for refund, your item must be unused (if new) and in the same condition that you received it. It must also be in the original packaging and be within the 14 day window.
Please visit the following website to begin your return:
If you are an international customer (this includes Canada, Mexico, PR, HI), our system will not generate a return label because your address is classified as International by USPS, who generates all return labels. You will be responsible for any shipping costs associated with returning your order. Shipping fees are not eligible for a refund on all International orders.
Please return all orders for a refund to:
Factory Radio Parts-Returns Dept
650 N Alafaya Trail Ste 1000 Unit 781654
Orlando, FL 32828
Please be advised: To be eligible for a return for refund, your item must be unused (if new) and in the same condition that you received it. It must also be in the original packaging and be within the 14 day window.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment; typically within 7-10 business days. Absolutely no refunds after 14 days of receipt of order.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check with your bank account or credit card provider. There is often some processing time before a refund is posted: 7-10 business days.
If you’ve done all of this and you still have not received your refund, please contact us at firstname.lastname@example.org
Sale items (if applicable)
Only regular priced items may be refunded. Unfortunately, sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are received defective or damaged. Please do not ship a broken item back to us. If you need to exchange an item for an identical item, please send us an email to email@example.com.
Please include the following information:
Name and/or Order Number
Three clear images:
1. Shipping label on package
2. Damage to package
3. Damage to part
Further instructions will be provided on how to successfully complete our simple Exchange process. Please allow up to 10 business days to receive your exchange part.
QUESTIONS & ANSWERSAsk a Question
hello, Does it work for w447 2020 model MBUX work to activate carplay?
Yes it is compatible
Doses it work for W177 A200 2020 model does it work to activate carplay (apple)
Yes it will
Добрый день .У меня CarPlay есть .Но нету Android Auto .Можно у вас заказать только чтобы включить Android Auto? Win: 4JGDF7DE6HA752219
please see compatibility chart.
Hello, will this work on my 2016 GLE 350 4matic? I have purchased one here before last year for my former GLA 250 and it worked but didn’t work for the GLE when I tried using it. Do I need to buy a new kit?
It will only work with GLE models made after 01/2016. If your vehicle was manufactured before 01/2016, it will not work.
Will it works on my 2020 CLA 200 coupe ? It shows CarPlay deactivated !
Yes it will enable!