Ford Lincoln MyFord Touch Sync 2 Radio 8" Replacement Touch Screen


Important Information:


GENUINE OEM RADIO REPLACEMENT PART 

No special programming needed!

Direct OEM replacement part

Screen Size: 8"

Condition: Brand New

 

This part will fix any of the following problems:
Cracked or shattered touch screen
Dented, scratched, faded or No touch response

Installation Instructions and Video(s):


Vehicle and Radio Compatibility:

Designed for use with the

MyFord Touch with Sync 2 8" Radio System:

Found in the following vehicle make/model(s):

2013-2016 Ford C-Max Hybrid & Energy
2013-2016 Ford Escape
2011-2016 Ford Edge
2011-2016 Ford Explorer
2015-2016 Ford Expedition
2011-2016 Ford F-150 (including Raptor)
2013-2016 Ford Superduty F-250 - F-550
2013-2016 Ford Flex
2012-2016 Ford Focus
2013-2016 Ford Fusion
2013-2016 Ford Taurus 
2015 Ford Mustang

Lincoln

2013-2015 Lincoln MKS

2015 Lincoln MKC

2011-2015 Lincoln MKX

2013-2015 Lincoln MKZ


Package Contents:

1 Brand New Replacement Touch Screen Only


 
 

QUESTIONS & ANSWERS

Ask a Question
  • I cannot find the replacement “part #” label on my cars touch screen part and compare it to the number on your site? How do I know the parts will match exactly?

    It is the correct part needed for the sync 2 radio system.

  • I have an unresponsive touchscreen on a 2015 Ford Edge, but it displays correctly. Is there any way to determine that the touchscreen itself is defective? Is there a high probability that the screen has failed?

    A unresponsive touch screen is 100% a defective touch screen only.

  • My screen is completely cracked and is now only black. Will this fix it?

    It sounds like you need the lcd and touch screen: 
    https://www.factoryradioparts.com/products/ford-lincoln-sony-sync-2-with-myford-touch-replacement-lcd-with-touch-screen

  • I have a black screen when I touch the screen it makes the sound of features being enabled and disabled but the screen is dead is this the part I’ve bin looking for or is this just the part that processes touch?

    No it sounds like you will need a new LCD display. Can you email us a picture of your screen please?

Warranty

Please be advised: You are purchasing used or remanufactured parts unless otherwise stated in product description of product page. All new, used, and remanufactured parts are subject to a 14 day return policy (See below).  All new parts and accessories are covered by an FRP extended 1 year warranty. Our extended warranty only covers new parts and accessories not damaged or damaged due to accidents not caused by human involvement. The 1 year warranty does not apply to any USED or RE-MANUFACTURED parts. Used and refurbished parts are restricted to a 14 day return policy starting from the day the customer receives their item. Restrictions do apply and are subject to FRP discretion based on availability and condition part was original purchased. We ask our customers to please read and understand these terms before making a purchase.  

 

FRP Returns
All orders are subject to this 14 day return policy. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. You must contact our Support department by the end of the 13th day after your purchase date to receive your return label. See "Shipping" section below.

To be eligible for a return, your item must be unused (if new) and in the same condition that you received it. It must also be in the original packaging.

Please visit the following website to begin your return:

https://factoryradioparts.returnly.com

Please do not send your purchase back to the manufacturer.



Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

 

 

Repairs (if applicable)

All repairs come with a strict 14 day return/refund policy. If 14 days have gone by since your repair, unfortunately we can’t offer you a refund or extended repair services. You must contact our Support department by the end of the 13th day after your repair date to receive additional support. Please contact: support@factoryradiorepairs.com.

To be eligible for additional warranty repair services, your item must be unused (if new) and in the same condition that you received it. It must also be in the original packaging.

To complete your warranty repair, please email: support@factoryradiorepairs.com



Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at support@factoryradioparts.com.

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at sales@factoryradioparts.com and send your item to:

Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

Shipping
To return your product, please contact support@factoryradioparts.com to setup your return. They will issue you a return label and assist with the return process.


You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

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