Installation Instructions and Video(s):
- Designed for use with the MyFord Touch with Sync 2 8" Radio System:
I cannot find the replacement “part #” label on my cars touch screen part and compare it to the number on your site? How do I know the parts will match exactly?
It is the correct part needed for the sync 2 radio system.
I have an unresponsive touchscreen on a 2015 Ford Edge, but it displays correctly. Is there any way to determine that the touchscreen itself is defective? Is there a high probability that the screen has failed?
A unresponsive touch screen is 100% a defective touch screen only.
My screen is completely cracked and is now only black. Will this fix it?
It sounds like you need the lcd and touch screen:
I have a black screen when I touch the screen it makes the sound of features being enabled and disabled but the screen is dead is this the part I’ve bin looking for or is this just the part that processes touch?
No it sounds like you will need a new LCD display. Can you email us a picture of your screen please?
Please be advised: You are purchasing used or re-manufactured parts unless otherwise stated in product description of product page.
All new, used, and re-manufactured parts are subject to a 14 day return policy (See below).
All new parts and accessories are covered by an FRP extended 1 year warranty. Our extended warranty only covers new parts and accessories not damaged or damaged due to accidents not caused by human involvement. The 1 year warranty does not apply to any USED or RE-MANUFACTURED parts.
Used and refurbished parts are restricted to a 14 day return policy starting from the day the customer receives their item. Optional 90 Day, 180 Day, and 1 Year warranties are available for purchase. Restrictions do apply and are subject to FRP discretion based on availability and condition part was original purchased. We ask our customers to please read and understand these terms before making a purchase.
All orders are subject to this 14 day return policy. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. You must contact our Support department by the end of the 13th day after your purchase date to receive your return label. See "Shipping" section below.
To be eligible for a return, your item must be unused (if new) and in the same condition that you received it. It must also be in the original packaging.
Please visit the following website to begin your return:
Repairs (if applicable)
All repairs come with a strict 14 day return/refund policy. If 14 days have gone by since your repair, unfortunately we can’t offer you a refund or extended repair services. You must contact our Support department by the end of the 13th day after your repair date to receive additional support. Please contact: firstname.lastname@example.org.
To be eligible for additional warranty repair services, your item must be unused (if new) and in the same condition that you received it. It must also be in the original packaging.
To complete your warranty repair, please email: email@example.com
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at firstname.lastname@example.org.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at email@example.com and send your item to:
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
To return your product, please contact firstname.lastname@example.org to setup your return. They will issue you a return label and assist with the return process.
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