Uconnect 3C with 8.4-inch Touchscreen VP3 and VP4 Radio Break Down and Repair

Uconnect 3C with 8.4-inch Touchscreen VP3 and VP4 Radio Break Down and Repair

Austin Butler

In late 2013, Chrysler released the 8.4-inch Uconnect System that brings interactive ability to the in-car radio and telemetric-like controls to car settings. These systems feature an over-sized 8.4-inch information touchscreen, Bluetooth connectivity, and back up camera and many other features.

In this article, we will show you how to disassemble and replace the touchscreen on the Uconnect 3C with 8.4-inch touchscreen navigation and non-navigation radio models. The Uconnect 3C with 8.4-inch touchscreen radio model came in two versions: (1) VP3-Non Navigation (Nav locked-dealer can enabled) and (2) VP4-Full navigation enabled are specifically used in the 2013-2018 Chrysler, Dodge, Jeep or Ram vehicles.

When repairing a radio, we highly recommend that you keep all the screws safe in one area! We recommend a small cup or bowl.


The tools you will need for this radio disassemble are:

  • Razor blade
  • T9 Torex bit
  • T10 Torex bit
  • Power drill
  • Flat head screw driver (not shown)

We recommend using a power drill, if available, to make the process faster.


Step 1:

Start with a T10 Torex bit and remove these 8 screws.

Step 2:

Next, remove the back or radio and circuit board. Make sure to keep these attached (refer to picture below). 

Step 3:

Switch to the Torex T9 drill bit.

Step 4:

Next, remove these 5 screws.

Step 5:

Gently pop off the black mounting bezel. There are 4 tabs that may need to be adjusted using a flat head screwdriver.

Step 6:

Remove the metal plate from on top of LCD display.

Step 7:

Remove these three ribbon cables and two coax cables.

Step 8:

Once the ribbon and coax cables are detached, remove the circuit board.

Step 9:

If you need to replace your touchscreen, gently pull off the metal antenna the coax cables are tied into and place a razor blaze between the LCD and touchscreen on the four edges to remove the broken touch screen from the LCD and set it aside. Remove screen protectors from touch screen and place new touch screen inside radio face plate. Use the cut out in the face plate to align the touchscreen for proper installation.

Step 10:

Once the new Factory Radio Parts touchscreen is installed into the radio face plate, attach the WIFI and Bluetooth antenna back onto the bottom of the LCD display.


Step 11:

After placing LCD into radio face plate, place circuit board back on top of the LCD and reconnect the ribbon and coax cables and complete the process of putting back together the radio. The process of putting the radio together is the same as the break down. Refer to the pictures and steps above and follow in reverse.


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